Terms and Conditions

  • Check in time after 4:00 p.m.
  • Check out time before 10:00 a.m.
  • Guests must be at least 21 years of age to register and check-in at Turtle Cay Resort
  • Children 17 years and under stay free with an accompanied adult
  • With the exception of service animals, pets are not permitted at the resort
  • Early/late departure is available and its charges vary
  • A daily resort fee of USD per room, per night plus tax is due at time of check-in; and includes Wi-Fi, local calls, outdoor pool, self-parking and access to Beach Quarters amenities.
  • Rates are subject to change
  • Tax is subject to change and is applicable to prevailing rates at the time of check-in
  • The credit card used to book the reservation must be presented at the time of check-in, along with a government issued photo ID for verification.
  • The name on the reservation must match the name of the guest who is checking in.
  • If guest is unable to provide the credit card for verification, a credit card authorization form must be sent to the resort by the cardholder prior to check-in, or an alternative credit card must be presented along with a photo ID matching the cardholder name for verification.
  • The entire stay cost is due at time of check-in plus a 0 USD hold (in the case of incidentals). Hold charge will be pre-authorized to the credit card.
  • Any advance deposit previously collected on the credit card used to book the reservation will be refunded to the card on file and payment will be obtained on the credit card presented by the guest at check-in. Failure to provide validation of payment will result in the cancellation of the reservation.
  • Turtle Cay Resort is a smoke free resort. If smoking occurs in the suite during your stay, a 0 USD cleaning fee will be automatically billed to your account.
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